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AudioCodes Live Simplifies SIP and PSTN Connectivity to Microsoft Teams for Service Providers

AudioCodes Live  Cloud Simplifies SIP and PSTN Connectivity to Microsoft Teams for Service Providers

 

The quick and easy way for service providers to offer Operator Connect and Direct Routing SBC connectivity to their customers

Live Cloud is a Microsoft Teams SaaS that enables service providers to offer their business customers a seamless migration to Microsoft Teams.

Live Cloud includes all the necessary services for Direct Routing and Operator Connect, enabling service providers to reduce their initial investment.

AudioCodes SBCs are an integral part of Live Cloud, certified for Microsoft Direct Routing, enabling Microsoft Teams customers to easily connect to a service provider’s PSTN or SIP trunk, and also offer Operator Connect.

Live Cloud is the easy way for service providers to build a white label, multi-tenant service for Microsoft Teams with enterprise telephony.

Live Cloud enables service providers to offer their business customers a rapid and cost-effective migration to Microsoft Teams for high quality voice and video collaboration, delivered as a fully managed service.

Service providers can add SIP trunks, Calling Plans and other services to differentiate their offering.

A user management portal accelerates the service provider’s time to market with minimum up-front cost.

Three Live Cloud service offers are available, plus additional up-sell options, all priced on a simple per-user per-month subscription basis.

Hosted Essentials offers managed SBCs for Microsoft Teams PSTN connectivity.

Hosted Essentials+ offers SBCaaS with tenant and user provisioning.

Hosted Pro adds powerful automation tools for quick and easy user lifecycle management, including onboarding, MACD management and reporting. Additional subscription options, including IP phones, room conferencing, call recording and the Meeting Insights application, are also available.

What Our Customers Say


Many of our business customers in Brazil are looking to Microsoft Teams to enhance productivity and collaboration and, in conjunction with AudioCodes Live Cloud for Microsoft Teams, we can help them achieve those goals in a simple and cost-effective way."

Algar-Telecom-Logo-BG-150px
Melissa Kefouri

Head of Agile Transformation, Algar Telecom


AudioCodes Live Cloud is the Easy Way for Service Providers to Capitalize on Microsoft Teams Growth

Empowering Partners

Empowering Partners

Ideal for service providers who want to offer Microsoft Teams connectivity to their customers

Quick Time-to-Service

Quick Time-to-Service

No need to invest in dedicated infrastructure, Microsoft PowerShell experts or other tech specialists

Rewarding

Rewarding

Attractive margins to build a quickly profitable Microsoft Teams voice/UC practice

Cost-Effective

Cost-Effective

Pay-per-month managed service model limits your CapEx spend

Flexible

Flexible

Flexible terms and additional options to meet your specific customer needs

Cloud Service and Device

Complementary DaaS and SaaS Solutions

Extend your Microsoft Teams service offering with AudioCodes: IP phones, video and audio room conferencing, call recording, conversational IVR and meeting productivity solutions as a service

Leverage AudioCodes Live Cloud to offer the following options to your customers.

Hosted
Essentials

 

Get your customers connected to Microsoft Teams Direct Routing and Operator Connect using AudioCodes managed SBCs


SBC configuration automation keeping OpEx down


Connect to any SIP trunk or bundle your own minutes plan

TALK TO AN EXPERT
Hosted
Essentials+

Live Cloud Essentials and in addition:

PSTN connectivity configuration and automation for both Operator Connect and Direct Routing


Self-service multi-tenant portal for customer onboarding


Self-service portal for end customer MACD operations


Connect to any SIP trunk or bundle your own minutes plan

TALK TO AN EXPERT
Hosted
Essentials Pro

Live Cloud Essentials+ and in addition:

Advanced lifecycle management


User policy and automation management


Monitoring and Teams QoE reporting with powerful AudioCodes applications


Connect to any SIP trunk or bundle your own minutes plan

TALK TO AN EXPERT

AudioCodes Live Cloud for Microsoft Teams Service Architecture

AudioCodes Live Cloud for Microsoft Teams Service Architecture

Complement your service with a portfolio of communication and collaboration devices

(priced per model per month)

Want to learn more? Talk to our experts!

Frequently Asked Questions

How is the managed service provided by AudioCodes to Service Providers?

Essentials and Pro – Service Providers deliver the Essentials and Pro service plans via AudioCodes Live Cloud for Microsoft Teams. This cloud-based service platform is a white-label managed service that allows Service Providers to easily build new UCaaS offerings based on Microsoft Teams. 

What is my role in delivering these managed services to my customers?

Essentials AudioCodes sets up the initial voice connectivity and direct routing SBC for the customer. The Service Provider is then responsible for user onboarding and ongoing management through the Microsoft Teams Admin Centre. 

 

Pro – AudioCodes sets up the initial voice connectivity and direct routing SBC for the customer and provides the Service Provider with a comprehensive cloud-based management tool to simplify Teams tenant management, user onboarding, lifecycle management and device management. Service Providers can also make this self-service portal available to their customers. 

Can I host AudioCodes Live in my own data centre?

AudioCodes Live can be hosted in a Data Centre of your choice, including your own data centre, a public cloud data centre (Microsoft Azure or AWS), or via the AudioCodes cloud. 

What contract term commitments apply to the managed services?

The standard per user pricing for all AudioCodes Live for Microsoft Teams managed services is based on a 36 month contract term. Contact AudioCodes if you prefer other options.

Can my customer increase or decrease the number of users part way through a contract?

Yes, we know businesses grow and shrink over time, and AudioCodes offers you an adaptive counting mechanism to charge only for what you get paid for.