AudioCodes Live Cloud for Microsoft Teams for Business Partners

Three Live Cloud service offers are available, plus additional up-sell options, all priced on a simple per user per month basis.

Hosted Essentials offers SBCaaS for Teams Direct Routing. Hosted Essentials+ augments it with user and tenant provisioning. Hosted Pro adds powerful automation tools for quick and easy user life cycle management including on boarding, and moves/adds/changes/deletes management, and reporting.

Additional options include IP Phones, Video and Audio Room Conferencing, Call Recording and Meeting Insights, allowing Service Providers to offer a comprehensive, fully integrated managed service built around Microsoft Teams.

Empowering Partners

Ideal for Service Providers, Microsoft 365 Partners, Telecom Resellers/SIs

Quick Time-to-Service

No need to invest in dedicated infrastructure or add specialist resources

Rewarding

Attractive margins to build a quickly profitable Teams voice/UC practice

Cost Effective

Pay-per-month managed service model limits your CapEx spend

Flexible

Flexible terms and additional options to meet your specific customer needs

Cloud Service and Device

Create customer stickiness to your service by offering on-premises business phone, headsets, conference and video devices

All tenants view with easy filter options

Call QoE analytics empowering effective customer service

Build user policies configuration templates and use them for repeated automation

Individual user-level configuration of Microsoft Teams policies including voice

Control DID inventory, across multiple ranges, and easily assign to individual users

Configure any type of connectivity to BYOC, IP-PBX or preferred SIP Trunk

C450HD IP Phone

C448HD IP Phone

RX50 Conference Phone

RXV80 Stand-alone Video Collaboration Bar

Jabra Evolve2 65

How is the managed service provided by AudioCodes to Service Providers?

Essentials and Pro – Service Providers deliver the Essentials and Pro service plans via AudioCodes Live Cloud for Microsoft Teams. This cloud-based service platform is a white-label managed service that allows Service Providers to easily build new UCaaS offerings based on Microsoft Teams.

What is my role in delivering these managed services to my customers?

Essentials – AudioCodes sets up the initial voice connectivity and direct routing SBC for the customer. The Service Provider is then responsible for user onboarding and ongoing management through the Microsoft Teams Admin Centre.

Pro – AudioCodes sets up the initial voice connectivity and direct routing SBC for the customer and provides the Service Provider with a comprehensive cloud-based management tool to simplify Teams tenant management, user onboarding, lifecycle management and device management. Service Providers can also make this self-service portal available to their customers.

Can I host AudioCodes Live in my own data centre?

AudioCodes Live can be hosted in a Data Centre of your choice, including your own data centre, a public cloud data centre (Microsoft Azure or AWS), or via the AudioCodes cloud.

What contract term commitments apply to the managed services?

The standard per user pricing for all AudioCodes Live for Microsoft Teams managed services is based on a 36 month contract term. Contact AudioCodes if you prefer other options.

Can my customer increase or decrease the number of users part way through a contract?

Yes, we know businesses grow and shrink over time, and AudioCodes offers you an adaptive counting mechanism to charge only for what you get paid for.

AudioCodes Live Cloud for Microsoft Teams
for Service Providers